General information
Health and safety
Saturday and Weekday Music Centres are based at Havering Sixth Form College, a large site more openly accessible than conventional schools. All students and parents must sign in on arrival and sign out on departure and at all times wear ID issued by the Music Centre Office. Infant school age children should not be left unsupervised and must be escorted to and from lessons.
Please contact the Havering Music School Office if you require additional access, tuition or exam requirements.
Pastoral care and safeguarding
Havering Music School operates the safeguarding procedures of the London Safeguarding Children Board. All staff receive relevant training every two years.
Instrumental tutors can often pick up on pastoral matters that other adults (even parents) may not be aware of, and they treat students sensitively and discreetly.
Any concerns which come to light in a school or college are reported to the school immediately.
If a tutor has a concern at one of our Music Centres or events, he or she will report this to a manager, who will decide whether to make a referral to the London Borough of Havering’s safeguarding team. In some matters we have no discretion and must make a referral. We cannot influence the safeguarding team’s response.
Confidentiality on all pastoral and safeguarding matters is strictly observed between the tutor, the relevant manager and, where necessary, the Music School Principal.
Havering Music School Inclusion Policy
Havering Music Hub is committed to fostering an inclusive environment that provides equal opportunities for all children and young people to engage in high-quality music education. The Inclusion Strategy outlines our approach to support eligible children, promote understanding of inclusion, embed an inclusive culture, allocate adequate resources, and connect with other relevant policies and activities. Our aim is to continuously improve access and opportunity for all, regardless of their background or abilities. Our inclusion lead is Kate Green.
Comments and suggestions
Comments and suggestions to help or improve Havering Music School are welcome. Please contact us via our general e-mail address musicschool@havering.gov.uk or by post to the Music Centre.
Complaints
Occasionally things do go wrong and we can only put them right if we know. If an issue cannot be resolved informally – or if this route is not appropriate – you can write to Karen Tweddle, Principal of Havering Music School, via e-mail or letter. We will tell you if we decide that a different manager should deal with your complaint.
If you prefer, you can log your complaint through Havering Council’s complaints procedure. Details of this are on the Council’s website at:
Most complaints will be referred back to Havering Music School to investigate
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